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Questions First Time HVAC Buyers Should Ask

Questions First Time HVAC Buyers Should Ask

October 20, 2020

10 Questions to Ask Before Buying Your First New HVAC System

An HVAC system is one of your first lines of defense against adverse weather conditions. Both extremes of cold and hot weather make it hard to comfortably stay indoors. First-time buyers need to note that a malfunctioning system cannot operate at its optimum.

When you notice an issue, you should immediately contact a technician. Often, malfunctions are the result of poor HVAC installation.

As you plan to purchase your first-ever HVAC system, it’s essential to seek assistance from a reputable contractor. A highly experienced team will understand the different types of HVAC systems. They’ll ensure the installation is done properly and can offer you legitimate HVAC options.

You’ll need to vet a few contractors before hiring one. The vetting process can be done using a list of questions. Here are 10 questions to ask a contractor before buying your first new HVAC system.

Are You Insured or Licensed?

An HVAC contractor must have a license to practice. This is one requirement that should be 100% non-negotiable. If they claim to have a license, then request to see it.

It’s critical to also hire a company that is insured. Since the technicians will be dealing with heavy machinery and electricity, accidents can happen. When accidents happen, the insurance company should cover the losses.

How Much Will I Spend, and What Are the Payment Options?

Every HVAC contractor has a different price range for their systems. They also have different payment plans and policies. Find out their prices and if it’s possible to bargain that price. In case they have offers and discounts, then you can hop on those too.

Some HVAC companies require an upfront payment of the full amount while others allow monthly installments. Each payment option has its pros and cons. Therefore, ask the technician to provide detailed information on all packages and options. In the process, make sure there are no hidden charges involved.

Which Model or Brand Should I Purchase?

Most HVAC contractors are certified to use a specific brand of these systems. Such brands have authority in the industry and are known to be the best brands. If the contractor you’re considering has this, ask them the benefits of this specific brand.

Aside from that, spend time researching different brands and analyzing each of their pros and cons. A reputable and dedicated company won’t have any issues assisting you in exploring the available options. In fact, a good company will be able to handle several brands.

Is There Anything Else I Should Install?

With a few adjustments and accessories, an HVAC unit can do more than just heating and cooling. An example of an accessory that you can buy is a whole-house air purifier. With this, you’ll be able to enjoy filtered and clean air in your home.

You can also add humidifiers that’ll control indoor moisture and prevent the growth of mold and mildew. However, keep in mind that these components will require additional space and power.

Discuss these accessories with the technician and let them advise you on what to purchase and what to avoid. Let them also tell you the best brand for each accessory. Find out what each accessory is for and if you really need it to avoid unnecessary expenditure.

Do You Provide a Maintenance Plan?

Installing an HVAC system is the first step. The next is maintenance. Just like any other electronic equipment, this unit requires regular maintenance. When you service your unit, you lower the possibility of damages and extend their life expectancy. Therefore, a maintenance package becomes essential.

Some companies offering maintenance may give you the subscription package which includes installation and monthly payments. Such plans are very affordable and reliable altogether. However, be careful not to purchase “ghost services” where they charge you unnecessary services that you won’t need.

Do You Have Any References?

Checking a company’s reference will paint a clear picture of their expertise in the field. This also gives you the chance to go through some of their reviews from past clients.

Some companies have testimonials on their websites and social media pages. Others will allow you to meet some of their clients. It’s advisable to speak to someone and get first-hand information on their experience with this company. This will also give you a chance to ask the clients some questions too.

A new company may not have references, which means that you have no way of confirming their skillset. In such a case, you may want to either reconsider or get reviews of individual technicians.

What Is Your Level of Experience?

Experience is everything in the world of business and handiwork. With experience, these professionals know what works and what doesn’t. They know the best brands for different home needs and can therefore advise you with accuracy.

Experience is not just two years of work. Go for a company with over five or 10 years of experience. Look for people who have been in the industry and have experienced technology growth.

Sometimes a company might be new in the industry, but the workforce is of highly experienced technicians. This is acceptable, as long as they can prove this fact. Years of experience go hand in hand with portfolios.

Will You Evaluate My House?

Be cautious of any contractor who declines to conduct a home inspection. If the technician only wants to discuss and decide things virtually, then drop them. Note that any serious contractor will make an effort to meet you before conducting a home inspection. This should be done before the installation begins.

On the same note, don’t pay money to virtual voices claiming to show up after you make payment. And if they have an office, make sure you go there in person.

How Long Is the Installation Process?

Work with an entity that will provide an estimated completion date after they have conducted a house inspection. Avoid contractors that beat around the bush with this matter.

Do You Provide Guarantees, Refunds, or Warranties?

Every HVAC system must be warrantied. They are quite an investment, after all. In case of any installation issues, the contractor should guarantee either a refund or a free re-installation. If you’re signing a contract, do it before the project begins and ensure that it features all these factors.

Hire Our Professionals

Narrowing down your long list of contractor options can be an exhausting process for many homeowners. The worst outcome would be ending up with technicians who do a shoddy job.

With Bardi Heating, Cooling & Plumbing, you don’t have to worry about a thing. We have more than 30 years of experience serving Norcross, GA, and the surrounding areas. We’re prepared to answer your questions and help you through the process.

Would you like to install an HVAC system in your home? Call Bardi Heating, Cooling & Plumbing today and schedule a service. We also do heating and cooling repairs and tune-ups.