If you need a new furnace, it’s important to know what defines professional furnace installation. Most central heating systems contractors are reputable, but there are also those that care more about making immediate money than building a customer base. Below, we list characteristics that define reputable contractors.
1. Performing an In House Inspection of Your Central Heating
Regardless of how well a contractor knows your heating situation, it should still perform an in house inspection of your heating system and heating needs. A reputable contractor will always do this, even if you insist it isn’t necessary. Disreputable contractors, on the other hand, are often willing to propose a solution after hearing about your problem over the telephone. If you work with such a contractor, you may get lucky and have the right equipment installed the right way, but you could spend thousands in repair to fix a newly installed furnace. Why risk it?
2. Asking for Payment After the Project is Complete
If you aren’t familiar with the payment arrangements for furnace repair and installation, there are three common scenarios: a contractor asks for payment upfront; it asks for a partial payment upfront; or it asks for payment after a project is complete. As one would suspect, successful contractors who believe in the quality of their work ask for payment upon a project’s completion. If a company asks for partial payment upfront, and especially if it asks for full payment upfront, cancel the contract; otherwise, your project may not get completed.
3. Providing Receipts for Materials Purchased
Because contractors commonly have materials leftover from previous jobs, they should provide their clients with receipts for materials purchased to show that new materials are being used. Unscrupulous companies like to avoid providing receipts in order to take payment for new materials while using materials that are already paid for.
4. Offering a Maintenance Contract
If you have a new furnace installed, the installer should offer a maintenance contract that establishes a free period of maintenance. The only companies that don’t offer maintenance contracts are those that may not be around, at least not in your area, within the next few months.
5. Writing out the Terms of the Project in Full
Because installation projects require multiple procedures, purchases, and a timeline on which the procedures and purchases will happen, it’s essential to have the terms of a project written out in full before the first screw is turned. Without a descriptive contract that’s signed by both parties, the likelihood of miscommunication is high.
6. Willingness to Provide Proof of Licensure and Insurance
Before you decide on a contractor to perform your furnace installation, ask for proof of their licensure and insurance. If they say they’re licensed and insured but they lost their proof of licensure and insurance, don’t but it. Find another company that can offer proof of licensure and insurance.